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Frequently Asked Questions

  • Do you accept custom orders?
    I do for the Wine Lovers collection. Send wine cap with a general description of what you would like, and I will let you know if I can create it for you along with price. Click here for our contact page.
  • I lost one of the earrings I ordered from you. Can I order a single replacement?
    Send me a picture of the earring and I can let you know if I can match it or not. Most of my collections are one of a kind.
  • My order arrived and it isn’t quite what I expected. Can I exchange or return the item?
    Absolutely, I want you to be pleased with your purchase. I offer a 3 day exchange period, within 3 days of delivery. Ship items back within 7 days of delivery as long as the item is still in brand new condition and you cover the shipping to return it. For more information, click here for our Returns and Exchanges Policy. The following items can’t be returned or exchanged: Custom or personalized orders or items on sale.
  • My item broke, do you offer repairs?"
    Yes. Please send me an email with details and an image of the item, and I will contact you to discuss a plan to help.
  • My store would love to carry Thirtyfourseven products, do you offer wholesale pricing?"
    Yes. I would love to discuss my wholesale pricing and policies with you. Please email me through the Contact page, or at sdreedal@comcast.net.
  • What is your shipping policy?
    Click here for details on our Shipping Policy.
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